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Consumer Abuse – “Like” a Company’s Page; Give Up Your Rights!

April 18, 2014

Consumer Abuse

Consumer Abuse

At first, I thought this was a joke, or an article from Onion. I could not fathom that in fact it was real and General Mills really, in fact, is making an attempt to force it’ s customers to give up their right to sue for negligence… simply by “liking” their Facebook page or even perhaps by simply buying their products!

General Mills, the maker of cereals like Cheerios and Chex as well as brands like Bisquick and Betty Crocker, has quietly added language to its website to alert consumers that they give up their right to sue the company if they download coupons, “join” it in online communities like Facebook, enter a company-sponsored sweepstakes or contest or interact with it in a variety of other ways.

Instead, anyone who has received anything that could be construed as a benefit and who then has a dispute with the company over its products will have to use informal negotiation via email or go through arbitration to seek relief, according to the new terms posted on its site.

In language added on Tuesday after The New York Times contacted it about the changes, General Mills seemed to go even further, suggesting that buying its products would bind consumers to those terms.

“We’ve updated our privacy policy,” the company wrote in a thin, gray bar across the top of its home page. “Please note we also have new legal terms which require all disputes related to the purchase or use of any General Mills product or service to be resolved through binding arbitration.”

via When ‘Liking’ a Brand Online Voids the Right to Sue – NYTimes.com.

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